System Status Report
This page - www.rollernetstatus.com - is hosted offsite in case of trouble with our autonomous system or on site web server. Please bookmark this page. In the event of an emergency this page may be an alternate source of information. We primarily use Twitter for notices.Tweets by @rollernetnv
Recurring Maintenance and Testing
We automatically exercise our backup generator on-load every two weeks on a Saturday from 09:00 to 10:00. Our recurring routine maintenance window is every Saturday between 10:00 and 22:00. Service impacting events will be posted here or through normal channels, however it may not be possible to give advance notice for emergency events.
Normal notification channels include: our Twitter account @RollernetNV, notices on the account control center, posts on the Newspipe, and notices by email to the authorized account contacts as configured through the account control center.
This page is not routinely updated since we started using Twitter except in the case of an extreme emergency. Since the majority of notices are posted to Twitter our feed is embedded on this page for quick reference.
Contacting us by Phone
Our main office number is +1-775-284-0383. The hotline number is available on account welcome sheets.
Our alternate number is +1-775-221-8807. This is a single line that rings into the same system as the main number, however it's only availalbe if trouble is detected with the main trunk.